EU — Free delivery for orders over €200
FREE DELIVERY THRESHOLD
DO YOU SHIP INTERNATIONALLY?
Yes, we ship to most countries. Delivery costs are dependent on the country we are shipping to.
All our orders ship from our warehouse in the UK. Due to change in regulation, all International orders are subject to customs and duty charges associated with the importation of the products; these costs, borne by the customer, will typically be recharged by the shipping company and are dependant on the importing country.
CUSTOMS CLEARANCE FEES
The customs clearance is the documented permission to pass that the national customs authority grants to the imported goods.
The customs clearance is typically given to a shipping agent to prove that all applicable customs duties have been paid and the shipment has been approved.
The shipping provider may charge a customs clearance fee or customs handling fee for processing the import declaration, an advancement fee for paying the duty and VAT on behalf of the recipient, an airline handling fee for loading and unloading the goods, a security fee for screening or x-raying the goods and a fee for preparing the customs declaration.
These charges will vary from company to company.
Read more at https://ec.europa.eu/taxation_customs/buying-goods-online-coming-non-european-union-country_en
DELIVERY LEAD TIMES
Please allow up to 7 working days for delivery. Please allow extra time for customs clearance.
Please email us on info@falconenamelware.com if you have any international or wholesale enquiries.
HOW DO I RETURN MY FALCON ENAMELWARE?
We offer a full refund on items returned within 14 days of purchase. You will be responsible for shipping charges unless the items are damaged or incorrect.
We hope you love your purchase but if you need to return your order or if it arrives damaged, please email us at info@falconenamelware.com within 14 days of your purchase. For damages, please email us a photo of the damaged item.
EUROPE DELIVERY INFORMATION
| Delivery Option | Delivery Information | Cost |
| Ireland, France | All orders are shipped using FedEx Road and will be delivered within 4 working days. | €32,00 |
| Europe - Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Slovenia, Liechtenstein, Norway, Switzerland | All orders are shipped using FedEx Road and will be delivered within 4 working days. | €55,00 |
| Europe - Andorra, Austria, Denmark, Finland, Italy, San Marino, Sweden | All orders are shipped using FedEx Road and will be delivered within 4 working days. | €42,00 |
| Europe - Bulgaria, Croatia, Gibraltar, Greece, Romania, Slovakia | All orders are shipped using FedEx Road and will be delivered within 5 working days. | €29,00 |
| Europe - Belgium, Germany, Luxembourg, Monaco, Netherlands | All orders are shipped using FedEx Road and will be delivered within 6 working days. | €37,00 |
| Europe - Albania, Belarus, Bosnia & Herzegovina, Cyprus, Malta, Serbia, Ukraine | All orders are shipped using FedEx Air and will be delivered within 6 working days. | €37,00 |
| Europe - Faroe Islands | All orders are shipped using FedEx Air and will be delivered within 6 working days. | €60,00 |
All international orders are subject to customs and duty charges associated with the importation of the products; these costs will typically be recharged by the shipping company and are dependant on the importing country.