EU — Free delivery for orders over €120

Yes, we ship to most countries. Delivery costs are dependent on the country we are shipping to.

All our orders ship from our warehouse in the UK. Due to change in regulation, all International orders are subject to customs and duty charges associated with the importation of the products; these costs, borne by the customer, will typically be recharged by the shipping company and are dependant on the importing country.

The customs clearance is the documented permission to pass that the national customs authority grants to the imported goods.

The customs clearance is typically given to a shipping agent to prove that all applicable customs duties have been paid and the shipment has been approved.

The shipping provider may charge a customs clearance fee or customs handling fee for processing the import declaration, an advancement fee for paying the duty and VAT on behalf of the recipient, an airline handling fee for loading and unloading the goods, a security fee for screening or x-raying the goods and a fee for preparing the customs declaration.

These charges will vary from company to company.

Read more at https://ec.europa.eu/taxation_customs/buying-goods-online-coming-non-european-union-country_en

Please allow up to 7 working days for delivery.

Please email us on info@falconenamelware.com if you have any international or wholesale enquiries.

We offer a full refund on items returned within 14 days of purchase. You will be responsible for shipping charges unless the items are damaged or incorrect.

We hope you love your purchase but if you need to return your order or if it arrives damaged, please email us at info@falconenamelware.com within 14 days of your purchase. For damages, please email us a photo of the damaged item.

All international orders are subject to customs and duty charges associated with the importation of the products; these costs will typically be recharged by the shipping company and are dependant on the importing country.